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  • The consumer has the right to return all or part of the order within 14 calendar days from the date of receipt.
  • The return of the product requires the completion of the information as well as the notification of the reason for returning the product to the special return form on the packaging
  • In the offer / discount products the cost of the refund is for the consumer
  • In case of withdrawal, the consumer is obliged to send the product (s) to their original condition and, unless the specific markings have been removed from the product, the relevant withdrawal statement and the corresponding sales receipt are required.
  • The return is accepted only after approval by the company
  • Products to be returned are sent exclusively to the following address: